0 items / £0.00

FAQ

A Quick Note

Please keep in mind that Little Doe is run by 1 person (me, hello!) and this is not the only work I do, so please allow time for me to reply to emails and post items. Though I will aim to do this asap and help out best I can :) Thanks!

To get in touch please use the contact form or email LittleDoeStore@gmail.com

__________________________________________

Are your t-shirts ethically manufactured? 

Hell yeah. Made with organic cotton under the Global Organic Textile Standard. Carbon neutral manufacturing, using sustainable energy generated from wind and solar power and factories audited by the Fair Wear Foundation, an independent non-profit. More info here: http://www.earthpositive.se/mission.html

Do you ship worldwide?

Yes! You can select your country at the check out.

I'm unsure what t-shirt size to order!

There are measurements in the product description. For a visual idea of the fit the video below may be helpful. But PLEASE NOTE, disregard the black t-shirts in the video, as both colours are now printed on the shirt style shown in white.

The t-shirts are long and tend to run large in my opinion. They suit an oversized look or more fitted depending on your preference.

 

How should I care for my items?

JEWELLERY: Do your best to keep your jewellery away from water, sweat, perfume, soap, chemicals or harsh jewellery cleaners. Poor care and exposure to the elements and chemicals will lead to tarnishing and damage. 

Put your jewellery on last, and remove it first. Store the items safely, if possible in an air tight bag or jewellery box to prevent tarnishing. This will help maintain it for as long as possible. 

ENAMEL PINS: Avoid storing in direct contact with anything that may scratch the surface. Avoid perfumes, water, lotions etc.

T-SHIRTS: Wash inside out with similar items on a low temperature with a mild detergent. Air dry and if ironing use a low heat setting.

Packaging 

Here's a quick breakdown what parts of my packaging is recyclable and biodegradable. Different sized orders use different packaging. Small delicate items may come protected in bubblewrap lined mailers. 

White Tape & Packaging Peanuts - Biodegradable

Boxes, paper bags, card envelopes (remove stickers) - Recyclable

Grey Polythene Mailing Bags - made from recycled material and can be recycled again (remove any clear tape or stickers)

Check your local recycling points for more information on where to recycle. 

Postage

To manage this and the other work I do I will post orders approximately every 2-3 days by first class mail. BigCartel will add postage per item in your order to find the correct amount. 

Processing, packaging and dispatching batches of orders can take approximately 1-2 weeks at busy times like restocks and holidyas. 

Any import charges are paid by the buyer. 

Returns & Exchanges

Earring/Plugs cannot be returned once opened and worn for hygiene reasons. However if there has been a fault with your order please get in touch. 

You may return any other items within 14 days of receipt for a refund if it is kept in the condition it arrived in. Buyer pays return postage. 

I may be able to exchange items for other sizes etc but do have a limited number of items available so cannot guarantee this. I will offer a full refund when I cannot offer an exchange provided the items are in good condition. 

For all queriers about returns and exchanges please get in touch via the contact form.